Terms and Conditions

Our terms for using this website

These terms of use, together with this site’s Privacy Policy set out the terms on which you may use this site. Please read these terms of use carefully before you start to use the site. By using this site you indicate you accept and agree to abide by these terms of use. If you do not agree to these terms of use please stop using this site immediately.

Any questions regarding this site and these terms of use should be sent to info@virtualdoctors.org

The topics these terms of use cover are:

Who are the Virtual Doctors

This site is operated by or on behalf of the Virtual Doctors.

We deliver a telemedicine service into rural Africa and we are funded exclusively through the generosity of our supporters. We were founded in 2009. Our UK registered charity number is 1129924.

The Virtual Doctors is also a registered Company in England & Wales no. 06848059

Within the context of these terms of use “the Virtual Doctors ” and “We” mean both the Virtual Doctors (charity) and the Virtual Doctors (company).

Site access

Access to this site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on this site without notice.

From time to time, we may restrict access to some parts of this site to users who have registered with us.

Restrictions on Use

The content of this website contains copyrighted material (including but not limited to code, copy and media) of the Virtual Doctors or others.

You may not copy, modify, re-publish, or distribute any of these materials for commercial use without the express written permission of the Virtual Doctors or other copyright owner. Any material downloaded for reference or non-commercial use must retain any copyright notices.

Website Links

This website contains links to websites operated by other parties. We do not control such websites and the Virtual Doctors take no responsibility for, and will not incur any liability in respect of, their content.

Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.

Warranty Disclaimer

Whilst the Virtual Doctors attempts to provide accurate information or materials on this site, or on any sites linked to this site, all such information is provided “as is.” and the Virtual Doctors does not warrant or make any representations regarding the validity, accuracy, completeness, or reliability of such information or materials, or of the results of using same.

The Virtual Doctors does not warrant that this site will be interrupted or error-free, that defects in materials or functions will be corrected, or that this site or its servers are free of viruses or bugs.

Changes to the site

From time to time we are likely to update sections of this site. However, at any given time any of the content or information on this site may be out of date and we are under no obligation to update that content or information.

If the need arises, we may suspend access to or close indefinitely part or the whole of this site. We will not be liable if for any reason this site is unavailable for any time at any period.

We are the owner or the licensee of all intellectual property rights in this site and in the material published on it. No part of this site, including information, documents, images, photos, logos, names, audio, video and icons may be copied, republished, posted, broadcast or reproduced in any form whatsoever without the prior written permission.

You may not download or print off for any purpose any parts of this site (including images, documents, audio or videos) other than for personal non-commercial use. If downloading or printing off such parts, you must not modify such parts in any way, must not use any images, videos, photos or illustrations separately from any accompanying text and must acknowledge our status (and that of any contributors) as the authors or owners of those materials.

If you print off, download or copy any part of this site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Trademarks

The Virtual Doctors logo is registered as a trademark.

Nothing contained in this site shall give by implication or otherwise any right or licence to anyone to use any trademarked word or logo of the Virtual Doctors or any other organisation

Passwords and registration on this site
If you choose, or are provided with, a user identification code, password or other security procedure information to this site, you must treat such information as confidential and you must not disclose it to anyone else.

We have the right to disable any user identification code or password at any time.

You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Links to and from this site

The Virtual Doctors does not currently enter into affiliate linking schemes with other websites. If, in the future, this situation changes, no affiliate arrangement would be undertaken without thorough due diligence and contractual agreements put in place.

The existence of a link from any organisation’s site to this site does not imply that we endorse the activities or views of that organisation, nor does it suggest any form of association or approval on our part.

Where this site contains links to other sites and resources provided by third parties, such links are provided for your information only. We have no control over the contents of third party sites or materials and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Depiction of images

Any photographs, images, videos or sound recordings of the Virtual Doctors staff, volunteers, and service users have relevant permissions, where required. As part of our safeguarding policy all cases are anonymised and relevant permissions are secured.

Only lawful use

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict, or inhibit the use and enjoyment of this site by any other party. Such restriction and inhibition includes, without limitation, conduct which is unlawful or which may harass, defame or cause distress or inconvenience to any person and the transmission of obscene or offensive material or disruption of normal flow of dialogue within this site.

Our liability

Commentary, advice and other materials posted on this site are not intended to amount to advice on which reliance should be placed. We do not accept any liability or responsibility arising from any reliance placed on such materials by any visitor to this site, or by anyone who may be informed by any of its contents.

To the extent permitted by law, the Virtual Doctors does not accept liability for any direct, indirect or consequential loss or damage incurred by a user in connection with their use or inability to use this site, the results of their use of this site, any site linked to or from this site or any material posted on this site, including without limitation any liability for loss of profits or contracts, loss of business, loss of income or revenue, loss of anticipated savings, loss of data, loss of goodwill, or loss of time, howsoever arising and whether caused by tort (including negligence) breach of contract or otherwise, even if foreseeable.

This does not affect any liability for death or personal injury arising from our negligence nor any liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be included or limited under any applicable law.

Conflict

If there is a conflict between these terms of use, the Privacy Policy and/or any other terms of use appearing on this site regarding specific material (e.g Social Media Rules or Competition Rules) then the other terms of use shall prevail over these terms of use and the Privacy Policy.

Severing terms

If any terms/terminology referenced in these terms of use is determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms of use are intended to be effective, then to the extent to and within the jurisdiction in which that term is illegal, invalid and unenforceable, it shall be served and deleted from this clause and the remaining terms of use shall survive, remain in full force and continue to be binding and enforceable.

Processing information on you

We process information about you in accordance with this site’s privacy policy <link to privacy page>. By using this site you consent to such processing and you promise that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse this site by knowingly introducing viruses, such as trojans, worms, logic bombs or other material, which are malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the servers on which this site is stored or any server, computer or database connected to this site. You must not attack this site via a denial-of-service attack or a disrupted denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site and any other site we operate will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this site or your downloading of any material posted on it or on any site linked to it.

Changes to these terms of use

We reserve the right to change these terms of use at any time by posting changes online.

You are expected to check this page from time to time to take notice of any changes made.

Your continued use of the site after changes are posted constitutes acceptance of these terms of use as modified by the posted changes.

Governing law and jurisdiction

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes and claims) shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to a visit to any of this site shall be exclusively subject to the jurisdiction of the courts of England and Wales

Cookies

Why we use Cookies

This policy should be read carefully and in conjunction with our Terms of Website Use (and any other documents referred therein). This explanation sets out the basis on which any personal data shared by you during the process of interacting with our site for the purpose of accessing information about the work of the Virtual Doctors or other interaction required for you to support our work, (collected from you, or provided by you), will be processed by us utilising cookies.

This website uses cookies to help the performance of the website and enhance your online experience.

What is a Cookie

A cookie is a piece of information that is saved to the hard drive of your computer or mobile device. It has the ability to remember that you have visited a website previously and retains information about the configuration of your computer mobile device. This improves your website browsing experience by storing information and thus avoids repeating requests for you to input the same data over and over again.

Cookies come in two types and are known as either persistent or session cookies. A persistent cookie has a set expiry date and will remain valid until that date is reached (unless deleted by the user earlier); a session cookie expires when the user closes their computer’s web browser.

The Virtual Doctors use the following cookies on our website:

Functional and Required Cookies

We use some necessary cookies because they allow visitors to navigate and use key features on your site. These cookies vary from site to site depending on the features it uses.

Cookie Name: Crumb

Duration: Session

Purpose: Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Cookie Name: RecentRedirect

Duration: 30 minutes

Purpose: Prevents redirect loops if a site has custom URL redirects.

Cookie Name: CART

Duration: 2 weeks

Purpose: Shows when a visitor adds a product to their cart.

Cookie Name: hasCart

Duration: 2 weeks

Purpose: Tells Squarespace that the visitor has a cart.

Cookie Name: Locked

Duration: Session

Purpose: Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

Cookie Name: SiteUserInfo

Duration: 3 years

Purpose: Identifies a visitor who logs into a customer account.

Cookie Name: SiteUserSecureAuthToken

Duration: 3 years

Purpose: Authenticates a visitor who logs into a customer account

Cookie Name: Commerce-checkout-state

Duration: Session

Purpose: Stores state of checkout while the visitor is completing their order in PayPal.

Cookie Name: squarespace-popup-overlay

Duration: Persistent

Purpose: Prevents the Promotional Pop-Up from displaying if a visitor dismisses it.

Cookie Name: squarespace-announcement-bar

Duration: Persistent

Purpose: Prevents the Announcement Bar from displaying if a visitor dismisses it

Analytics and Performance Cookies
We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Analytics.

Cookie Name: ss_cid

Duration: 2 years